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The Deep

The Deep

Hull HU1 4DP North East England UK
Tel: 01482 381000
Fax: 01482 381010
web : The Deep

The Deep is well catered for visitors with disabilities and additional needs. Visitors who wish to discuss their requirements further please call 01482 381000 (option 3) Monday to Saturday 9am – 5pm.

Information For Visitors Who Are Visually Impaired

  • For visitors with a visual impairment, both tactile and audio guides are available from reception free of charge. The Deep Guiding Team are able to produce extra tactile exhibits which can be handled to enhance the visitor experience. All lifts have audio advice on floor level.

    Guide dogs are welcome.

    Information For Visitors Who Are Deaf Or Hard Of Hearing
  • There is a vast amount of information within the exhibition that is purely visual in content. Visitors with hearing difficulties are also able to obtain a printed copy of The Deep audio guide from reception.
  • Hearing assistance dogs are welcome.
  • Basic signing is available with suitable advance notice.
  • Induction loops can be found at The Deep reception, till points with the gift shop and also in the conference suite in the Learning Centre. Personal induction loops are also available to hire free of charge at reception. Please note that these are not pre-bookable and available on a first come first served basis.

    Information For Visitors With Limited Mobility And Wheelchair Users
  • The Deep is based on three levels all of which are accessible by lift. The route, which you will take around the attraction, is gently sloped and accessible for wheelchair users.
  • Visitors in large motorised wheelchairs may find that one lift (located in Deep Blue One) may be too small. Another lift, not available to the general public can be used. Please contact a guide who will accompany you to use this route.
  • There is limited seating available within the exhibition.

  • Disabled parking is adjacent to the visitor reception and is free of charge for blue badge holders.

  • The disabled entrance is located on the left hand side of the building adjacent to disabled parking, and the reception desk with a low level counter located directly ahead of this entrance. No queuing is involved for disabled visitors.

    Wheelchair Service
  • There are five wheelchairs available to hire free of charge (one of which is electric). This service is not pre-bookable. Please request this service at the reception desk.

  • Essential carers are admitted free of charge.

  • There are disabled toilets with emergency call alarms available at each level of the building. For visitors who require a larger area for changing, a first aid room is available on request.

    Fish Bubbles

    Discover the story of the world's oceans on a dramatic journey back in time and into the future!

    Wonder at the tank containing 2.5 million litres of water and 87 tonnes of salt. See 7 species of shark, huge marine dinosaurs, Conger Eels, Rays and hundreds of other stunning sea creatures.

    Witness the waters of the world from the world's only underwater lift and Europe's deepest viewing tunnel!

    Learn of the history of the seas and the threats they now face.

    Pink Fish

    Opening Times

    Open daily 10am to 6pm (closed Christmas Eve & Christmas Day).

    Recommended latest visit time 4.00pm. Last entry 5.00pm.

    Approximate recommended visit time: 2 hours.

    Although we make every attempt to keep queues to a minimum, please be aware that there will be a queuing system on busy days. We strongly recommend visitors to arrive at The Deep after 2pm on a weekend or school holiday days to avoid the crowds. We are a 2 - 3 hour attraction and do not close until 6pm so there is plenty of time to enjoy The Deep.

    Car Parking

    The Deep has its own car park with space for 280 vehicles.

    We recommend using city centre car parks or the park and ride during busy periods. For travel information call Tourist Information on 01482 223559.

    Please check with vendor for all aspects of the information displayed here as the disabilityworld.com cannot be held liable for any inaccuracies or omissions. We will do our outmost to ensure that the information is as accurate as possible, if you have any comments please email us with the information.

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